Update BRIDGE necessary. See if your product requires

We kindly inform our esteemed customers that, from the date of 14.04.2010, for technical reasons and in order to improve service in Bridge, the address of the server for viewing cameras remotely is changed. All users of our software will perform a quick procedure to remain eligible for free Bridge service. The previous address present on the software stops running and will be replaced by:

bridge.castsentinel.net

The update process will be to replace the old IP address 212.239.41.229 with bridge.castsentinel.net both on PC software that mobile devices as described below.

 
-          Viso not requires modification of Bridge - 16/04/2010 12:50 Service restored on www.vvc.it, ViSo iPhone user has to update app to 1.0.1 from Apple. Other mobile user may need to use your mobile browser goes to wapviso.com to update your mobile software if you experience the connection problem. (Blackberry Bold, Curve, 8800 and Storm have to be updated) - 16/04/2010 12:50 Service restored on www.vvc.it

-          ViSoPro contact technical support number 06.30316333 (Europe), 1-416-657-8548 (North America) or email us at info@microforum.com

-          ViSoPlus, Sentinel and Guardian Xpower require modification as described below

Open the DVR software on the PC and go to Settings-System Settings-Internet

(Sentinel 4 users who use bridge service, please go to Bridge Options).
(you have to download the new Bridge software for remote pc connection from here )

• Locate the old address 212.239.41.229 and replace it with bridge.castsentinel.net

• Close the window and then restart the machine. If all goes well will the word "Connected" will appear at the bottom of the main screen of the software.

After this procedure, we must change this as well on mobile, PDA, BlackBerry previously used for viewing remote cameras. Iphone requires no changes to ViSoPlus, Sentinel and Guardian Xpower, for ViSo have to wait while the update from Apple.

 
• Open the software on your mobile device

• Go to Profiles and click edit.

• Now go to the settings of the bridge and replace the old 212.239.41.229 with the new address bridge.castsentinel.net
(Sentinel 4 Users have to write the 81.31.149.90 address) , if there is already "bridge.castsentinel.net" then just keep it.

• Save the profile

To view the remote computer's web address is as follows www.vvc.it/applist2

 
For those who carry out new installations, before registering the product, please change the address as specified above otherwise the registration will fail.